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When did customer X first visit my website?

Introducing a sweet new feature! You can now determine the day a customer first visited your eBay listings!

We’ve only been tracking this data since mid-April, with this release. We wanted to have at least a few months of data to make it useful. We now have almost 4 months so we feel it’s good to go.

So for loyal visitors, you may a see a lot of dates around mid-April.

This feature will be particularly useful to those of you who use our goal system. Remember, GOALS ARE BUILT RIGHT INTO YOUR STATS. As you can see in this screenshot, taken from a visitor today (with all identifying info removed), this person first visited in mid-April. The point is, we immediately know how long this person has been coming to our site before upgrading, and we can see it right in their session details.

Enjoy!

Copyright (c) Sellebrity 2010. All rights reserved.

A lot of people have asked us about “analytics.” What are analytics, how can I get them, and what can I use them for? But more importantly: Will using such a service increase my sales?

According to several user testimonials, the answer is a definite yes. In fact, you’re lucky to be reading this article. Implement even a few of the techniques offered by analytics services, and your sales will increase almost immediately. Your buyers might even thank you.

Here’s why it matters. As a sales person, you deal with a large number of variables. The decisions you make directly shape your income and your buyers experience. Analytics are a toolbox to create happy buyers; a way to make things easy for them.

Here are the questions you can answer to increase sales:

• When are the best days and times to list?
• Which auction template option sells the most product?
• Should I bother to sell internationally?
• How long does it take for me to make a sale from the first click to the last?
• How much do sales increase during the holidays?

Or, use analytics for problem solving:

• Why are people not bidding on my items?
• Why do people leave without bidding?
• How much did the last outage cost me?

Most people generally “feel” the answers to these questions based on their experience and implicit knowledge of their product. What if you find out three months from now that you have been losing money … for three months?

Now, you can get the answers to these questions in much shorter time. Analytics is a new area of expertise: People used to care about how many visitors they got, now they should care about what visitors do.

I recommend Sellebrity Analytics. First of all, the site is 100% free if you have 50 concurrent listings or less. If you have more than 50 listings running at any given time, you will need to upgrade starting at $4.99 per month. You can also manage several user IDs with one login, starting at $9.99 per month.

Sellebrity Analytics claims not to hurt your sales in any way. For example, appending the small 88 x 33 tracking counter to the very bottom of your listings will not result in an unfavorable change to Best Match because you are not changing the description.

Here is a testimonial from eBay user “ladydaysvintage:”

“Sellebrity has helped me a great deal. I’d pretty much stopped selling international. Your site showed me how many international sales I’ve missed out on due to high shipping. I made some adjustments, offer lower cost shipping, and international sales have increased. So I am very pleased.”

Folks, this one is a no-brainer. It’s free and it works. There is no downside.

(c) Copyright 2010 Sellebrity.  All Rights Reserved.

Here’s a great way to use the Sellebrity “Poppy” widget to learn which items you should relist.

Go to Preferences -> Widgets.  Scroll down to Poppy.  From the pull-downs, configure it to show the “Top 50  … Pages … for the Last 30 Days.”

Like this:

How to Use "Poppy" Widget to find items to relist

The result will look like this:

Which Items Should I Relist? result using Sellebrity "poppy" widget.

Copyright (c) Sellebrity, 2010.  All Rights Reserved.

Announcing our new affiliate and referral program!

Your commission deal is: $5.00 USD for every person who joins up and pays!

A referral cookie with 10-year expiration will be set on our site. This way, will receive credit for anyone clicking through until the user deletes the cookie. (Most site set this cookie expiration to 24 hours. We want to make sure you get your credit.)

Also, you will get paid if they sign up for any products we launch later in 2010, too!

Here’s how to cash in:

1. Click the “affiliate” or “referral” program link in the footer of the Site Manager.

The link is :

http://www.sellebrity.com/affiliate/

2. Use the referral link given on the page and put it on your website somewhere.

3. Sign-ups, and those who pay, show up in your commission table.

4. Commissions are paid quarterly (the 1st of Jan, Apr, Jul, Oct) with a minimum check value of $50.

Enjoy!

Disclaimer: We can only track people who do not delete their cookies. If someone deletes the referral cookie, we will be unable to credit the sign-up to you. However this rarely, if ever, happens

By setting up and tracking A/B Testing with Sellebrity, it is very easy to determine how effectively your various template designs and/or keywords are driving your visitors to make purchases.

In A/B testing, you unleash two different versions of a keyword, advertisement, website, web/landing page, banner design or variable and see which performs the best. You test version A vs. version B to see how different versions perform.

It is generally accepted that the best format for selling is to put the image on the left and the title and description on the right. But .. what else can be done? Let’s find out.

Example comparison of two listing styles.

Here are the steps how to do A/B testing with Sellebrity.

Read the rest of this entry →